Terms of service

Last Updated: August 4, 2026

These Terms of Service ("Terms") govern your use of this website and any purchases made through our store. By accessing or using this website, you agree to be bound by these Terms.

1. General

This website is operated by UK CUSTOMER RETURNS X ReServed Labels. Throughout the site, the terms "we," "us," and "our" refer to UK CUSTOMER RETURNS X ReServed Labels.

By visiting our website and/or purchasing from us, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, you must not use this website.

2. Product Information

We specialize in authentic UK branded customer-return clothing.

While we strive to ensure all product descriptions, images, sizing, and prices are accurate, occasional errors may occur.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Customer-Return Products

Our products originate from customer-return stock sourced from the United Kingdom.

Customers acknowledge that:

  • Items may show minor signs of previous handling or cosmetic wear.

  • Such characteristics do not affect normal functionality.

  • These characteristics are reflected in our discounted pricing.

Minor cosmetic imperfections shall not be considered manufacturing defects.

4. Pricing

All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without notice.

We reserve the right to cancel any order resulting from pricing errors.

5. Orders

We reserve the right to refuse or cancel any order at our sole discretion, including where:

  • Payment cannot be verified.

  • Fraud is suspected.

  • Inventory becomes unavailable.

  • Incorrect pricing has been displayed.

  • Shipping is not possible.

6. Payments

Payment must be successfully completed before an order is processed unless Cash on Delivery (COD) is offered.

Orders remain our property until full payment has been received.

7. Shipping

Delivery estimates are approximate and may vary due to courier delays, weather, customs, or other circumstances beyond our control.

We are not liable for delays caused by third-party courier services.

8. Exchanges & Returns

All exchanges and returns are governed by our separate Refund & Exchange Policy.

9. Intellectual Property

All website content, including text, logos, graphics, product images, branding, and designs, is the property of RE.SERVED unless otherwise stated.

No content may be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, RE.SERVED shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or any purchased products.

Our maximum liability shall not exceed the amount paid for the relevant order.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Misuse our website or interfere with its operation.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

15. Contact

If you have any questions regarding these Terms, please contact us:

Email: reservedpk@gmail.com